Danieli

Danieli service customer support

10/10

Organized in local service centers coordinated by Danieli Headquarters, Danieli Service is structured to efficiently support customer requests in terms of technical assistance, revamping by implementing technological packages, repairs, valuable spares and training. Among these, it offers convenient and highly effective, specialized remote assistance for quick problem-solving and consignment stock. Original spares such as DanOil bearings, DanJoint spindles, DanLiners and more, guarantee superior performances and economy versus performance. All Danieli services focus on improvement in terms of productivity, safety and operational costs.

1.8M

Original spare parts and consumable items delivered annually

38

Consignment-stock solutions activated

1025

Customers supported with machine monitoring

6,702

On-site technical assistance projects

2,668

Equipment refurbishment and repair projects

80

Steelmaking plants upgraded

29

Flat product mill stands machined

2,316

Energy-saving panels and water-cooled elemens

2,630

Eco-Power mould tubes manufactured

119,464

Q-Roll caster rolls manufactured

276

Slab-caster customized spare segments supplied

7,747

Mill rolls, chocks, HAGC cylinders and bending blocks

11,544

DanOil bushings, sleeves and sealing systems

594

Mandrels for downcoilers, tension and payoff reels

147,116

DanRoll special quality rolls for leveling, cold rolling, and processing

4,225

DanJoint spindles and gearboxes for rolling mills

475

Optishell Plus^® sleeves for aluminium casters

28,927

MH rolling mill guides